Infomaterials
COVID-19 and risk assessment
Yes, the choice is made by each employer based on the results of biological hazard risk assessment in the working environment. The Labour Inspectorate inspects the risk assessment, the measures taken to mitigate the risks and the specific activities organised by the employer, in particular as part of the general inspection, when resolving a complaint or in connection with an investigation into an accident at work or an occupational disease.
No. During instruction, the employee must confirm that they are aware of work-related hazards and preventive measures and is able to cope in the work environment – see Instruction and training.
However, the employee must be informed of updating the risk assessment of the working environment and the work environment action plan. This is the employer's obligation pursuant to section 13(4) of the OHS Act.
Wearing a mask
If the employer has determined, on the basis of a risk assessment, that there are biological risk factors in the work environment (including infection from the coronavirus), the employer must decide what measures to take to prevent or reduce the hazards. Personal protective equipment (e.g. masks) should be used if the risk assessment shows that the risk of disease cannot be prevented or reduced by the use of collective protective equipment (e.g. safety glass to prevent the spread of the virus) or by organisational measures (maintaining distance, availability of disinfectants).
The employer has an obligation to inform employees of the results of the risk assessment of the working environment, including health risks and measures taken to prevent damage to health. The employer explains to the employees what possible hazards are identified in the risk assessment (risk of infection in a specific company, while doing a specific job) and what are the measures to be implemented. As collective protective equipment or work organisation measures must be preferred to the use of personal protective equipment, it must be explained to employees why the use of personal protective equipment was decided.
The employer must also ensure that the personal protective equipment does not place an excessive load on the user, is suitable for the user and to be used in certain working conditions. If these requirements are not met for some employees, the employee must contact the employer and seek solutions in cooperation (e.g. using a different type of mask or reorganising work, allowing the employee to take more breaks).
An employer's risk analysis may stipulate that a vaccinated employee does not have to wear a mask. The actual situation regarding the spread of the virus shall always be taken into account, therefore, vaccinated employees may also be required to wear a mask in high-risk sectors or a safety glass may be installed in places where it is possible.
It is the employer's responsibility to ensure a work environment where the possibility of the virus spreading is minimised in order to ensure a safe and healthy working environment for the employees. Used masks, gloves, etc. are not suitable for regular waste collection. The topic is further discussed in an article by the Ministry of the Environment.
Body temperature measurement
Yes, because measuring body temperature is the processing of personal data. Under the European Union's General Data Protection Regulation (GDPR), the processing of personal health data is prohibited unless there is a specific basis in the current law to allow the processing of health data.
In the work environment, the main question is how this is done, how people are informed about it, what is done with this data or what happens when an employee or a customer does have a fever. The rights of the enterprise/employer are rather limited in this context.
The Estonian Data Protection Inspectorate has clarified that a person's health data may not be processed on the basis of a so-called legitimate interest, and the legal basis for processing health data can be law or the person's consent. From this it follows that an employer may process personal health data in the context of a COVID-19 outbreak only if the employee has voluntarily disclosed such data to the employer.
In other words, before measuring body temperature, it is necessary to think whether it is necessary or the only way to distinguish a sick person, what happens if a person refuses, and whether there are other ways to prevent the disease from spreading.
Consideration also needs to be given to how body temperature is measured and with what device. If it is done by another person, is their safety guaranteed, considering that they come into close contact with every potentially infected person (whether the use of a visor, mask and gloves is sufficient protection, whether this task has the possible effect of a psychosocial risk factor)? If this is done with a remote reading device, how will the person with the higher body temperature be informed and what will happen next (the customer will not be admitted, the employee will be asked to leave the place of work, who will pay the employee remuneration for that day?).
Teleworking
Teleworking is based on an agreement of the parties. An employer cannot force an employee to work remotely and an employee cannot unilaterally demand teleworking. In order to avoid later disputes, it is recommended to negotiate and resolve all conditions related to telework. Important issues are, for example:
- whether the employee can perform telework and what they need from the employer for this to be possible;
- whether the employer is interested in the employee working remotely and what expenses they are prepared to bear, i.e. how the work and working conditions could be reorganised to suit the needs of the employee;
- how will working time be calculated, etc.
The employer's obligations under the Occupational Health and Safety Act (OHS Act) also apply to working time on telework, as the current OHS does not prescribe any specifications. The main way for an employer to mitigate the risks of a place of teleworking is to supervise the employee. Therefore, the employer shall pay special attention to the instructions, e.g. prepare illustrative and simple material (e.g. pictures of a suitable sitting position or position of the monitor). Instruction shall be given before an employee is allowed to telework. In the case of teleworking, the employer shall provide the following to the employee:
- hazards related to the teleworking environment;
- health effects of the hazards;
- measures for preventing damage to health.
The employer is also obliged to make sure of the safety of the work environment in the case of telework (carry out a risk assessment, instruct the employee, etc.). In the case of teleworking, it is possible to use alternative options to carry out a risk assessment – for example, to ask the employee for pictures of their workplace at home and/or to have the employee map the risks of the work environment and pass the information to the employer. For example, if the risk assessment reveals that the employee does not have a suitable office chair for working with the monitor, the employer and the employee must work together to find a way to use a chair that meets the necessary requirements.
It is also necessary to instruct the employee working from home on how the workplace should be designed, when to take breaks, what the possible health effects are, whether and under what conditions can work be done outside the home office (for example, at the beach, in the park or elsewhere).
In this case, the employer is convinced of the safety of the workplace through the risk assessment, and, if necessary, has found an opportunity to improve the workplace in agreement with the employee, as well as instructed the employee on what is good organisation of work and workplace design and why it is important.
An accident at work is an accident that is causally related to the employee's work or work environment. An accident at work can also occur while working remotely. If a connection to work is established in the event of an accident during teleworking, it is considered an occupational accident. Before the start of teleworking, the employer and the employee shall think about how the employee should act in the event of an occupational accident. Guidelines for behaviour in the event of an accident during teleworking, including notification of the accident, can be reflected in the rules of work organisation or in the safety instructions. It is important for the employee to know that the employer must be notified of the accident as soon as possible. If there is a delay in notification by the employee, it may not be possible to unequivocally prove that the accident occurred while working. For example, an employee falls on a Friday afternoon while bringing a laptop charging cable. At first it seems that the injury is small, but on Sunday his leg hurts so much that it is necessary to see a doctor. If the employee informed the employer of the fall on Friday, it is easy to establish a link between doing the work and suffering this damage to health. However, if the employee only notifies the employer on Monday, it is already much more difficult to prove that the employee did not fall in their free time. In any case, the employee must immediately inform the employer of an accident.
The employer shall ascertain the connection between the accident and work in the course of an investigation. The employee with whom the accident at work occurred during teleworking must inform the employer of the circumstances of the accident and explain how the accident is related to the performance of work duties. For example, it shall be considered an occupational accident if the employee was injured at home due to failure of the work equipment. An accident that occurred while doing housework at home is not an occupational accident.
The fact that the accident at work did not take place at the employer's premises but rather at the location where the telework took place does not release the employer from the obligation to find out the causes and circumstances of the accident at work. If the employer is not allowed to investigate the accident at the scene (e.g. the employee does not allow the employer into their home), it may be more difficult for the injured worker to prove that the injury occurred as a result of an accident at work.
When enabling teleworking, the employer shall do everything possible to prevent occupational accidents. The employer can assess the risks, instruct the employee and send the employee to a medical examination. If the employer has fulfilled all the obligations on health and safety at work, then they are presumably not guilty of the accident at work. If necessary, the court will make the final assessment as to whether or not the employer has fulfilled its obligations.
Teleworking is a condition of the employment contract. Once this has been agreed, it can be changed by a new agreement, but not cancelled. In the described situation, the employee has essentially fulfilled their obligation to the employer arising from clause 15 (2) 7) of the Employment Contracts Act – the employee immediately notifies the employer of the obstacle to work or the risk of its occurrence and, if possible, removes the obstacle without any special orders.
If the employee is not able to remove the obstacle him- or herself, solutions must be found in cooperation with the employer on how the work can still be continued. For example, the employee’s neighbour starts active construction work – could the employer allow the employee to work in the office during the construction work; is the employer prepared to look for another rental space for the employee where they can work during normal working hours, or could the working hours be changed so that the work takes place before and after the active construction work? All such agreements are possible and permissible in the employment relationship, but they require negotiations and, of course, a solution-oriented approach on both sides.
An analogous situation is when the employee works in the employer's office, but construction work begins there and due to the noise it is not possible to continue working in the office, as it would harm the employee's health. In such a case, the solution is usually to find another place of work, move temporarily or send the employee to telework with their consent. Now, however, the employee has new risks in the work environment at home, which must be mitigated in cooperation with the employer.
The main obligation of the employer, i.e. pursuant to subsection 12 (1) of the Occupational Health and Safety Act, ‘An employer shall ensure the conformity with occupational health and safety requirements in every work-related situation’. Corresponding to this is the obligation of an employee specified in clause 14 (1) 1) of the same Act to participate in the creation of a safe working environment, observing the requirements of occupational health and safety.
According to the legislator, the provision of work equipment and the furnishing of the work space is the responsibility of the employer. When sending an employee to a home office, the employer has the choice of having the necessary tools (e.g. desk, chair, monitors, printer, etc.) sent to the employee's home or providing them with some new work equipment. It is also possible for the employee to bear the costs themselves first and for the employer to reimburse the costs.
In order to preserve the employee's health and prevent future health damage through working in the wrong position, it is very important for both the employee and the employer that the risks of teleworking have been assessed and timely decisions made on what needs to be moved from the office to the employee’s home or additionally acquired so that the employee would not be working in the wrong position for a long time.
In addition to the provision of work equipment, prior instruction of the employee is certainly important, as well as agreements on how to better assess the employee’s working position at home by a specialist in the field, for example on the basis of pictures or a video. It is not enough to provide information on an empty workplace, as it is essential to look at how the employee actually sits and is positioned in relation to the table, chair, monitor, and keyboard to be able to assess whether it is an ergonomic working position or whether the workplace should be redesigned/adjusted.
The situation has lasted for nearly two years and working outside the office is not a free choice, because in order to avoid infection working in the office is not possible. The state also recommends teleworking if possible, but how are the costs of the employer and the employee distributed in this situation?
Telework-related costs are essentially the employer's business costs that must primarily be borne by the employer. As provided in subsection 40 (1) of the Employment Contracts Act, the employee may demand that expenses incurred in the performance of duties be compensated for pursuant to subsections 628 (2)–(4) of the Law of Obligations Act. An agreement on compensation for expenses on the account of wages is void.
However, an employee cannot expect the employer to reimburse them for the equipment acquired without prior consent.
The parties must negotiate and jointly decide what costs can be incurred at the expense of the employer to purchase an ergonomic table and chair for the employee’s home office. The employee cannot decide this unilaterally, as the employer may be able to offer much more favourable opportunities. It can also be agreed that the employee will buy a chair and table that best suits their needs, but these must meet the requirements of an ergonomic work environment and the employer will only reimburse the costs of acquiring the equipment to a certain extent. It is a similar solution as with compensation for glasses. It should be noted here that there is a difference in the taxation of expenses.
The conditions for working from home or teleworking in general can be very different. Some employees already have a workplace setup at home and do not need or want additional resources from their employer. For others, the whole situation is still new, and they think that alternating work behind the kitchen dining table, on the couch and laying in bed with a laptop is sufficient. In the short term, it may even work, but in the long run it is not a good solution and the worker still needs a healthy environment to work.
In conclusion, in the absence of the necessary work equipment in the home office, the employee must contact the employer and make their proposals, but the final decision on the procurement of work equipment at the employer's expense remains with the employer.
A longer explanation on the topic can be found at Ärileht.ee
In addition, an explanation from the Tax and Customs Board on the taxation of the home office
Other instructions
See the Health Board's instructions on how to wash your hands, use rapid tests for self-testing, information for people with special needs, etc.
Videos and publications
Watch the videos of the Health Board (e.g. how to use personal protective equipment, how to perform a rapid antigen test, etc.) and publications (on vaccination, COVID-19 symptoms, use of a face mask, etc. in Estonian, Russian and English).